STAR Neo launches digital accessibility audit for EU compliance

STAR Neo has launched a Digital Accessibility Audit service to help organisations find website and PDF accessibility barriers, prioritise fixes and document progress under the European Accessibility Act. The service is aimed at teams that need a clear benchmark, an action plan and evidence for governance and compliance work.

Why it matters: - The European Accessibility Act has applied since 28 June 2025 to specified products and consumer services in the European Union. - Many organisations now need a practical way to identify accessibility gaps, rank repairs and show that work is underway. - A documented audit can help reduce regulatory, reputational and operational risk tied to poorly controlled digital content.

What happened: - STAR Neo launched a new Digital Accessibility Audit service on 7 October 2026. - The service reviews websites and PDF content for accessibility barriers. - Organisations can choose a one-off audit or an ongoing accessibility audit programme. - The service is available to organisations that want to assess public-facing digital content and track accessibility improvements over time.

The details: - The audit benchmarks content against recognised standards including EN 301 549 and WCAG 2.1 Level AA. - Website audits cover page structure, headings, navigation, links, forms, images and readability. - PDF audits focus on accessibility barriers in published documents. - The audit report includes a benchmark of reviewed content. - The report includes a record of the website pages and PDFs examined. - The report identifies accessibility barriers and prioritised recommendations. - The report provides a practical improvement plan. - The report includes evidence to support internal governance and compliance activity. - The report gives organisations a baseline for measuring future progress. - The ongoing programme adds scheduled reviews and checkpoints. - The ongoing programme helps organisations monitor new issues and maintain an auditable record of accessibility work. - STAR Neo also reviews translated and multilingual versions of websites and PDFs. - Accessibility problems can be introduced during translation, localisation, document formatting or publication, even when source content was correctly structured. - The service is relevant for organisations handling large volumes of public-facing, regulated, technical or multilingual content. - The audit does not replace legal advice or certify legal compliance. - The audit provides documented findings and practical evidence that organisations can use to support accessibility improvements, governance and compliance activities. - STAR Neo said organisations can arrange a one-off audit or discuss an ongoing programme at more information.

Between the lines: - The launch positions accessibility as a governance and information management issue, not just a technical checklist. - The emphasis on benchmark, action plan and evidence suggests buyers want proof of progress, not just issue detection. - Multilingual review stands out because translation and localisation can create new accessibility problems after source content is approved. - The service appears designed for senior teams that need a clearer view of scope, risk and remediation priorities.

What's next: - Organisations evaluating the service can request a one-off audit or an ongoing programme. - Teams using the audit can map current issues, track remediation and document future accessibility progress. - STAR Neo is likely to focus on helping clients manage accessibility across multiple content types, markets and systems.